Refund Policy
Last updated February 28, 2024
At Vizako, we strive to provide the best possible service to our clients. Our goal is to
make the visa application process as smooth and efficient as possible. Please read our
refund policy carefully to understand our practices regarding refunds for visa services.
Non-Refundable Policy
- Visa Application Fees: All fees paid for visa application services, including service charges and government fees, are non refundable. Once an application is submitted, the fees are considered earned and cannot be refunded, regardless of the outcome of the visa application.
- Service Charges: Our service charges for consultation, documentation assistance, and submission of visa applications are non-refundable. This policy is in place due to the time, effort, and resources invested by our team to process each application.
- Cancellations: If a client decides to cancel their visa application after our services have commenced, no refund will be issued. This includes situations where the client changes their travel plans or decides not to proceed with the application for any reason.
- Denied Applications: In the event that a visa application is denied by the issuing authority, no refund will be provided. Our company is not responsible for decisions made by embassies or consulates, and we cannot guarantee the approval of any visa application.
- Incomplete or Incorrect Documentation: If an application is delayed or denied due to incomplete or incorrect documentation provided by the client, no refund will be issued. Clients are responsible for ensuring that all required documents are accurate and complete.
Exceptional Circumstances
In rare cases where a refund may be considered due to exceptional circumstances, such as
an error on our part, requests will be reviewed on a case-by-case basis. Any potential
refunds will be at the sole discretion of Vizako.
Contact Us
If you have any questions or concerns regarding our refund policy, please contact our
customer service team at [email protected] or 9810211095. We are here to assist you and
provide any necessary clarification.
Thank you for choosing Vizako for your travel visa needs. We appreciate your
understanding and cooperation.
Sincerely,
Vizako
9810211095
[email protected]
